A Managed Cloud, Not a Ticket Queue
Comprehensive cloud management services designed to keep your infrastructure secure, optimized, and running smoothly. Every service on this page is included on every plan and delivered by senior engineers.
Thirteen services. One managed experience
Every service is included on every InMotion Cloud plan. Plans differ by monthly managed hours, not by locked features.
Snapshots
Operate
Point-in-time copies of your VMs, on demand or on a schedule.
Monitoring
Operate
Availability and health monitoring with alerting your team can trust.
Load balancers
Operate
Design, deployment, and tuning of round robin, failover, and sticky configurations.
Advisory / TAM
Advise
A strategic advisor bridging your business objectives and the OpenStack platform.
Managed incident response
Protect
Block the threat, run forensics, and put mitigations in place after a breach.
Managed databases
Operate
Ready-to-use relational or NoSQL databases, fully operated for you.
Security & compliance
Protect
Assess, close gaps, and maintain controls for PCI and other regulatory standards.
Backups (File / VM)
Protect
Granular, flexible backup policies that go beyond what snapshots offer.
Cost optimization
Optimize
A unified, fixed price that removes metered surprises from your cloud spend.
Migration support
Advise
End-to-end assistance moving from on-premise, AWS, Azure, or GCP.
OS patching & hardening
Protect
Scheduled and emergency patching, plus configuration hardening for exposure control.
In-VM / middleware
Operate
Care for the OS components, web servers, databases, and app services inside your VMs.
WAF / DDoS
Protect
Filtering in front of your app to reduce spam, malicious traffic, and volumetric attacks.
One model, applied across every service
Included, not an add-on
Every managed service on this page is part of every plan from day one. Nothing sits behind an upgrade paywall.
Hours scale with the plan
Plans differ by monthly managed engineer hours, so you scope the amount of work, not which features you can access.
Senior engineers, first contact
Requests go straight to engineers who know your environment. No first-line queue, no ticket handoffs to explain again.
Deeper look at each service
The full description of every service.
Snapshots
Operate
An OpenStack snapshot is a point-in-time copy of a virtual machine's stored data, stored locally on the OpenStack cluster. Mount a snapshot as a volume on an existing instance, or launch a new instance directly from it. Useful for cloning a server or capturing a safe state before configuration changes or upgrades. Snapshots can be initiated manually or on a schedule, with rotations set to your specifications. InMotion Cloud configures scheduled snapshots and assists with mounting or restoring them when needed.
Monitoring
Operate
Server monitoring covers everything from CPU and memory utilization to the status of a specific service. It falls into two categories: availability monitoring, which confirms whether a service is reachable, and health and performance monitoring, which assesses whether the system is operating within acceptable parameters. When monitoring detects an anomaly or threshold breach, it triggers alerts on an escalation path so nothing sits unacknowledged. InMotion Cloud designs and implements the monitoring stack around your critical services.
Load balancers
Operate
Load balancers sit in front of your services and direct traffic based on your rules. Common configurations include round robin (traffic distributed across servers sequentially) and failover (traffic routed to an alternate endpoint on failure). Session persistence keeps a user's requests on the same backend when needed. Load balancers let you modify, scale, or replace workers behind them without service disruption. InMotion Cloud handles design, deployment, and tuning so your team can focus on the services behind them.
Advisory / TAM
Advise
Our team of cloud experts acts as your strategic advisor, bridging the gap between your business objectives and the technical capabilities of the OpenStack platform. We support you from initial design through deployment, and provide periodic reviews of your environment to keep the partnership aligned with where your business is going.
Managed incident response
Protect
Running a public-facing service on the Internet is inherently demanding. Defending against attacks while keeping the service available for customers requires a coordinated response. If an attack breaches your network, InMotion Cloud is prepared to help: blocking the threat actor, conducting forensic examination to determine the root cause, and implementing measures to reduce the likelihood of a repeat.
Managed databases
Operate
A managed database removes the administrative complexity of running your own. Instead of deploying an instance, installing and configuring the database software, and managing it afterward, you get a ready-to-use relational database (MySQL, PostgreSQL) or NoSQL store (Redis, MongoDB). InMotion Cloud handles the management tasks so your team can interact with the database without carrying the operational overhead.
Security & compliance
Protect
If your business needs to meet strict regulatory requirements, such as PCI or other industry standards, our team helps you navigate them with confidence. We assess your cloud environment, identify compliance gaps, and implement the controls, policies, and monitoring needed to maintain a secure and compliant operation. InMotion Cloud stays engaged throughout, keeping your infrastructure aligned with regulatory expectations as standards evolve.
Backups (File / VM)
Protect
Backups are more granular and more flexible than OpenStack snapshots: finer control of what is backed up, and more options across nearly every aspect of the process. Snapshots can play the role of a backup technically, but they do not offer the controls of a dedicated backup solution. InMotion Cloud helps you deploy a backup strategy that fits your workload so you can focus on running the business.
Cost optimization
Optimize
Cloud costs are hard to predict because of complexity, dynamic pricing, and hidden fees. Organizations contend with thousands of service configurations, regional pricing variations, concealed data-transfer fees, and unpredictable consumption patterns, all while trying to protect performance and reliability. InMotion Cloud addresses this with a unified, fixed price for all cloud services, so cost planning stops being a monthly exercise in guesswork.
Migration support
Advise
Migrating an installation, whether from on-premise infrastructure or a hyperscaler like AWS or Azure, is rarely simple. InMotion Cloud provides comprehensive assistance for every stage of this transition: designing the cloud deployment, executing the data migration, and adapting configurations to ensure the workload runs cleanly in its new environment.
OS patching & hardening
Protect
OS patching applies vendor-released updates to Linux, macOS, or Windows systems to mitigate vulnerabilities, improve performance, and fix errors. Scheduled cycles (like Microsoft Patch Tuesday) are complemented by unscheduled critical updates. OS hardening involves engineers adjusting configuration to reduce exposure: disabling non-essential services, restricting database access, denying SSH root login, and similar controls. InMotion Cloud monitors cybersecurity news and responds to new threats proactively so your systems stay updated and secure.
In-VM / middleware
Operate
The software running inside a virtual machine (OS components, web servers, databases, application services) needs configuration and maintenance to keep performing. InMotion Cloud maintains and supports these internal layers with updates, monitoring, configuration, troubleshooting, and routine upkeep. Your applications stay stable, secure, and consistent without your team managing the underlying technical details.
WAF / DDoS
Protect
A Web Application Firewall sits in front of a web application (website, SaaS service, API) and filters incoming requests to cut down on spam and malicious traffic without impacting legitimate users. DDoS (Distributed Denial of Service) attacks attempt to overwhelm a public-facing service with traffic so legitimate users cannot reach it. InMotion Cloud's filtering service responds by selectively blocking detected attacks and using signature matching to identify and mitigate active ones.
Frequently asked questions
Let's scope the right amount of managed hours
A free consultation with our cloud team. We review your current environment and map the services here to the plan that fits your workload.