Managed Services

Server monitoring encompasses several facets, typically implemented either through external surveillance (e.g., verifying port listening on a public IP address) or internal supervision (e.g., reporting status via systems like Nagios). The monitoring process can cover virtually every aspect of a server's operation, ranging from CPU and memory utilization to the status of a specific service running on that server.

Monitoring generally falls into two categories: availability monitoring, which confirms whether a service or system is reachable and responding, and health/performance monitoring, which assesses whether the system is operating within acceptable parameters (e.g., response times, resource consumption, error rates). When monitoring detects an anomaly or threshold breach, it triggers alerts that notify the appropriate teams, often following an escalation path if issues remain unacknowledged or unresolved.

Monitoring is crucial for maintaining the operational integrity of a server's operating system. Let InMotion Cloud's team of experts design and implement a monitoring solution tailor-made for your critical business needs.

Load Balancers are services positioned before other services, directing traffic based on predefined requirements. Two common configurations are round robin, which distributes traffic across multiple servers sequentially, and failover, which directs traffic to a single endpoint until failure, when traffic is redirected to an alternate endpoint. Some configurations may also incorporate session persistence (stickiness), ensuring that a user's requests are routed to the same backend server.

Load balancers abstract the services behind them, enabling modifications and adjustments without service disruption. Similarly, distributing services over multiple endpoints from a singular point of entry enhances the user experience. Backend workers can be scaled up or down, taken offline, or replaced as necessary without negatively impacting the user experience. The team at InMotion Cloud can assist with load balancer design, deployment, and tuning, leaving your team to focus on the services behind them.

InMotion Cloud's team of cloud experts can serve as your strategic advisor; bridging the gap between your business objectives and the technical capabilities of the OpenStack platform. Our team will provide support from the design all the way through deployment. Our team also can provide periodic reviews of your deployment, ensuring maximum satisfaction from our partnership.

Operating a public-facing service on the Internet is an inherently demanding endeavor. Not only is it necessary to defend against malicious attacks, but the consistent delivery of service to customers must be maintained. Should one of these attacks successfully breach your network, InMotion Cloud is prepared to assist with incident response scenarios. Our support encompasses blocking the threat actor, conducting forensic examinations to ascertain the root cause, and implementing measures to mitigate future occurrences.

A managed database removes the administrative complexity from deployment. Instead of needing to deploy an instance, install and configure database software, and manage it afterward, a managed database service presents the client with a ready to use relational (e.g. MySQL, PostgreSQL) or NOSQL (e.g. Redis, MongoDB) database. InMotion Cloud handles all management tasks, leaving your team free to interact with the database without worrying about management overhead.

If your business needs to meet strict regulatory requirements such as HIPAA, PCI, or other industry standards, our team can help you navigate them with confidence. We specialize in assessing your cloud environment, identifying compliance gaps, and implementing the controls, policies, and monitoring needed to maintain a secure and compliant operation. With InMotion Cloud, you gain a partner that stays engaged throughout the entire process, ensuring your infrastructure remains protected, aligned with regulatory expectations, and continuously updated as standards evolve.

Backups are different from snapshots in that they are both more granular (meaning finer control of what is backed up), and more flexible (meaning there are more options for nearly every aspect of the process) than OpenStack snapshots. While snapshots do fulfil the role of backups in a technical sense, they are lacking in some of the controls afforded by dedicated backup solutions. Let InMotion Cloud assist you with deploying backups that fit your needs, so you can focus on running your business.

Cloud costs present a persistent challenge due to their inherent complexity, dynamic nature, and lack of transparency. Organizations frequently contend with thousands of service configurations, regional variations in pricing, concealed data-transfer fees, and unpredictable consumption patterns, all while endeavoring to mitigate performance and reliability risks. InMotion Cloud addresses the necessity for cost optimization by implementing a unified, fixed price for all cloud services.

The process of migrating an installation, whether from an on-premise setup or a hyperscale environment like Amazon Web Services or Microsoft Azure, often presents complexities. InMotion Cloud provides comprehensive assistance for every stage of this transition. This includes designing the cloud deployment, executing data migration, and adapting configurations to ensure seamless operation in the new environment.

OS patching updates the operating system (Linux, Mac OS, Windows) with vendor-released software. Updates mitigate vulnerabilities, improve performance, and fix errors. While often scheduled (e.g., Microsoft Patch Tuesday), critical updates may deploy unscheduled.

OS hardening involves engineers modifying software to enhance security. Examples include disabling non-essential services, restricting database access (like MySQL), or denying SSH root login. Hardening limits a server's security exposure, maintaining its integrity and security.

InMotion Cloud is your partner in keeping systems updated and secure. Our team of experts monitors cybersecurity news and responds to new and upcoming threats proactively to maintain integrity and stability for your critical systems.

The software and services running inside a virtual machine, such as operating system components, web servers, databases, and application services, require configuration and maintenance to maintain optimal efficiency. InMotion Cloud can take care of maintaining and supporting these internal layers by handling updates, monitoring, configuration, troubleshooting, and routine upkeep. This ensures the applications inside the cloud server stay stable, secure, and consistently performing without the customer needing to manage the underlying technical details.

A Web Application Firewall is a system that sits in front of a web application (web site, SaaS service, etc…) and filters incoming requests. This helps to cut down on spam and malicious traffic without adversely affecting legitimate users.

DDoS (Distributed Denial of Service) attacks are one in which a malicious actor attempts to overwhelm a public-facing service with traffic, such that legitimate users are unable to access those services. InMotion Cloud's filtering service responds to those attacks by selectively blocking attacks that it detects, along with using signature matching to detect existing attacks and respond to them.